Cookie Policy

This Cookie Policy explains what cookies and similar tracking technologies are, how EYECOM NX uses them on our website, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. They are widely used to make websites work efficiently, enhance navigation, remember your cart items, and provide basic anonymized usage insights.

2. Categories of Cookies We Use

A. Strictly Necessary & Essential Storage

These cookies and local storage items are indispensable for the core operation of our website. They enable basic functionalities like page navigation, session management, shopping cart state persistence, and security verification. The website cannot function properly without these items.

B. Functional & Preference Storage

These enable the website to remember choices you make (such as your saved service request drafts, coupon preferences, or cookie consent choices) to provide a more personalized and seamless experience.

C. Performance & Basic Analytics

We may use standard, aggregated server log analytics to understand visitor volume, popular hardware categories, and peak visit hours. This aggregated data contains no personally identifiable information and is strictly used to improve website speed, stability, and inventory planning.

3. Third-Party Services & Integrations

Our website utilizes third-party tools such as WhatsApp (for direct order coordination) and Google Maps (for store location navigation). When interacting with these external tools, their respective privacy and cookie policies apply.

4. How You Can Control & Manage Cookies

You have the full right to decide whether to accept or reject non-essential cookies. You can manage your preferences through our on-site cookie banner or adjust your web browser settings at any time:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data.
  • Mozilla Firefox: Settings > Privacy & Security > Enhanced Tracking Protection / Cookies.
  • Apple Safari: Preferences > Privacy > Manage Website Data.
  • Microsoft Edge: Settings > Cookies and site permissions.

Please note: Blocking or disabling strictly necessary cookies may impact the proper functioning of your shopping cart and checkout processes.

5. Policy Updates & Contact

We may periodically update this Cookie Policy to reflect changes in technical standards or legal obligations. For any questions regarding our cookie practices, please contact us at +91 99878 31679 or visit our retail store at Shop No. 12, Royal Enclave, Parsi Panchayat Rd, Andheri East, Mumbai 400069.